Future of Africa Scenarios – Thinkers Wanted!

Here’s a draft matrix produced for an Africa in 2030 project for Save the Children (a pro bono project). So we now need to pick a few brains. First, if anyone out there is interested in Africa we’d love to pick your brain. Second, if you are a scenario planner, especially someone based in Africa or someone that’s been involved in scenarios in the region we’d also love to hear from you.

Here’s the list of possible drivers from the workshops:

Democracy versus autocracy
Quality of education
Internal versus outward mindset (fragmented or not?)
Tribalism
Social equality
Male/female balance
Economic growth
Population (is this uncertain?)
Food
Electricity
Water
Migration/population movement
External influence (source?)
Influence of China
Employment
Infrastructure
Phone/internet penetration
Governance (see democracy v autocracy)
Inward flow of investment
Security (physical)
Debt
Intervention (development v humanitarian)
Climate Change
HIV/AIDS
Urbanization
Strength of Africa Union
Malaria
Aid flows

Our first matrix (not shown) set autocratic and democratic against an inward versus outward mindset (engagement with rest of the world high versus low) but my feeling was (still is) that one flows from the other.

The second matrix (also not shown) featured climate change (worse than expect versus better than expected) against the same democracy/autocracy axis.

Any thoughts? Personally I think the wording of Natural Resource Management is wrong or is at the very least ambiguous. Perhaps a better phrase would be something like stewardship of natural resources (selfishly squandered v equitably managed – or perhaps ordered v turbulent?).

Then again perhaps we should just name the axis Resources & the Natural Environment and have an axis based around stability v chaos?).

Views please!

Airline scenarios (update)

If anyone is interested here’s where the slide on possible aviation futures ended up following my aviation post a while ago. Originally one axis was political/economic stability (high v low), which would obviously impact oil price. But in the end I was persuaded to go with a competition axis (many v few). The other axis is around the need or desire of passengers to fly (a mix of safety, terrorism, costs and technology advances, especially telepresence and video).

Here’s is what I ended up using.

I’m not saying this is right (it’s probably not) but it’s what came out in a relatively short space of time. One unused matrix that was very tempting included a matrix around whether the dynamics of globalization were physical versus virtual. Thanks to Jeff De Cagna who focussed by thinking on need/desire to fly and also to Oliver who bounced around some thoughts with me.

 

 

The Future of Aviation

Following on from my earlier post about scenarios for the future of aviation, I’m still thinking about flying. In terms of no-brainers, the three highest impact events are likely to be a high (or volatile) oil price, legally binding emission regulations and either massive growth or massive collapse of passenger demand caused by some kind of external factor – most probably security fears (another 9/11 style-event) or the state of the global economy.

Industry consolidation looks reasonably certain, especially if you have some cash-rich nations (oil producers or Asian sovereign wealth funds for example) flying alongside some very indebted nations and carriers. Growth of low-cost seems a reasonable assumption, along with the development of low-cost cargo and low-cost long haul, although as the oil price rises (or carbon costs bite) I think you’d expect some level of substitution towards ground based transport for short-haul.

Growth of technology is another big one. This would cover everything from an expansion of virtualization (less need to physically travel) through to greater cockpit automation and even UAVs (less need for pilots arguably). Technically we could have pilot-less planes right now, but I suspect that he general public couldn’t quite stomach the idea at 30,000 feet.

Technology would also take costs out at the bottom level and add to overall experience at the other. For example, how about an airline seat that recognizes who you are when you sit down and selects favorite films, music and so on (not much different from high-end car seats that recognize individual drivers and adjust themselves (and the radio station).

On the last flight I took (LHR-JFK) last week the steward had written my food order and frequent-flyer status on a bit of paper and stuck it to the kitchen wall with masking tape. I’m sure there’s a better way of doing that!

You’d also expect technology to have a huge impact on aircraft design, creating lighter and stronger structures, more efficient engines (lower fuel burn so greater range) and fewer emissions, although I’m not convinced that this would, in itself, transform the industry. Smaller airports with smaller planes? I can’t see this making much of an impact either.

Overall I’m starting to see two potential scenarios. The first is more or less business as usual with global growth in passenger numbers sitting alongside higher operating costs and rising congestion, especially at airports.  This scenario could split, with a rather nasty no-frills industry at one end (think of the stress and discomfort of flying with Aeroflot in the 1970s) sitting next to pure decadence at the other (think of the dawn of flying, with jet travel as the ultimate luxury experience – but only if you could afford it).

The second broad scenario is more or less collapse. Fuel costs, carbon legislation, terrorist attacks or virtualization wipe out most of the industry and it’s back to the 1950s with a resurgence of rail, long-distance sea journeys and localized road transport.

Scenarios for the future of aviation

OK, I need some help. I’m doing a talk about the future of aviation to the British Air Line Pilots Association (BALPA). It’s essentially a trends talk, but I want to end on a slide showing a rough scenario matrix outlining four alternatives futures. I think it’s a no brainer (or maybe not?) that one axis takes into account the price of oil ( the deep driver being something else).

So what’s the other axis? In an ideal world it would be something technical or professional because BALPA is a professional association and trade union. I quite like degree of automation or something around business models, but I’m not sure.

What else is there? Maybe something around the expansion of low-cost airlines (maybe a link here with union representation, training budgets and so on?), level of substitution from other forms of transport, climate change (carbon costs), evolution of technology (especially UAVs), need/desire to travel (growth of telepresence through to terrorism), level of affluence (economy in general), airline industry consolidation or something around professionalism or reputation.

BTW, in my travels around cyber-space I’ve found a few quite good sources around the future of aviation. The best one, in my view, is the Future of Aviation 2025 another reasonable one is Rethinkng Aviation and there is also a Future Scenarios for European Aviation report, some 2050 Vision work from Airbus  and something quite nice from IBM.

TED talk (I won’t know what I think until I see what I say)

Here’s the text of my recent TEDx talk in Germany. Note that these are only my notes and not what actually came out of my mouth…

If you gave an infinite number of futurists an infinite amount of time, would one of them eventually be correct about something?

I wrote a book a few years ago about what I thought might happen over the next 50 years. Ever since I’ve been called a futurist and I’m now regularly called upon to make predictions.

But the history of prediction isn’t particularly good.

For example, in 1886, the engineer Karl Benz predicted that: “The worldwide demand for automobiles will not surpass one million.” Eight later, in 1894, an article appeared in the Times newspaper in London predicting that: “In 50 years, every street in London will be buried under 9 feet of horse manure.”

How could they have got things so wrong? Simple. Both predictions were based on past experience. They were extrapolations built upon what turned out to be short-term trends. Both used critically false assumptions.

In the case of Karl Benz the mistake was to assume that cars would always require a chauffeur and that the supply of skilled chauffers would eventually dry up. In the case of London being buried under horse manure the mistake was to assume that the volume of horse transport would increase indefinitely alongside population. The article also totally misjudged the disruptive impact of motorised transport, invented by the aforementioned Mr Benz.

On the other hand, the accuracy of some predictions can be rather good, especially if you give them enough time to come true. Hindsight, it would appear, is a necessary accompaniment to futurism.

A few years ago I picked up a couple of old books in a junk shop in the middle of the English countryside. The first was called Originality and was written by T. Sharper Knowlson in 1917. Here he is quoting Sir Aston Webb about the Future of London from the perspective of 20th January 1914 .

“There are two great railways stations, one for the north and one for the south. The great roads out of London are 120 feet wide, with two divisions, one for slow-moving and the other for fast-moving traffic; and there will be a huge belt of green fields surrounding London.”

Not bad. Or how this passage from the second book I bought, which was Future Shock written by Alvin Toffler in 1970:

“The high rate of turn-over is most dramatically symbolised by the rapid rise of what executives call ‘project’ or ‘task-force’ management. Here teams are assembled to solve specific short-term problems. Then, exactly like the mobile playgrounds, they are disassembled and their human components re-assigned. Sometimes these teams are thrown together to serve only a few days. Sometimes they are intended to last a few years. But unlike the functional departments or divisions of a traditional bureaucratic organization, which are presumed to be permanent, the project or
task-force team is temporary by design.”

Remember, this book was written more than 40 years ago. In sounds like Silicon Valley in 2011. The list goes on. Peter Drucker wrote about portfolio careers in 1988 and Warren Bennis was writing about the need for radical innovation in the late 1960s.

And let’s not forget HG Wells launching ballistic missiles from submarines in The Shape of Things to Come in 1933, Arthur C. Clarke envisioning a network of communications satellites in geostationary orbit above the earth in 1945 and Captain James T. Kirk using what appears to be a Motorola cell-phone way back before any such thing had been invented.

Admittedly some of these are broad concepts rather than specific predictions, but this doesn’t negate the fact that a few seers do occasionally get it right and that the future would be a good subject for serious study if only the sources were more forthcoming.

Of course, what you really need when you are thinking about distant horizons is a map, so I designed one last year. It contains far too much information and is far to complex, but then that’s probably the future isn’t it?

The outside of the map contains a series of predictions that get more playful and more provocative as you move out towards the edges. For example:

• There will be a convergence of healthcare & financial planning
• We will have face recognition doors & augmented reality contact lenses
• Online communities will start physical communities

The centre of the map contains some mega-trends such as globalisation, urbanisation, sustainability, volatility, the power-shift Eastwards, ageing, anxiety and so on. But be careful. Trends like these can get you into all kinds of trouble. In fact they can easily get you into more trouble than predictions because people believe them.

Firstly, trends represent the unfolding of current events or dispositions. They tell us next to nothing about future direction let alone the velocity of events. They do not take into account the impact of counter-trends, strange combination or anomalies.

But there’s an even bigger problem, which is that in my view there’s no such thing as the future. The future is ambiguous. It’s uncertain. Therefore, there must surely be more than one future. In other words, there must be a number of alternative futures.

Look at this chart for instance. This shows a series of forecasts about the number of active oilrigs drawn up by an oilfield supplies company in the early 1980s. Someone looked at the data and produced a series of entirely logical high, medium and low predictions (I, II & III). The bottom line is reality.

What nobody foresaw was that what looked like a long-term trend was in fact a short-term situation based on a high oil price, low interest rates and government subsidies. In short, they failed to see that while all our knowledge is about the past, all of our most important decisions are about the future.

So what can we do to address this central problem of prediction? Is there any point whatsoever in trying to predict the future or is it best just to sit back and let it happen?

Letting the future happen is actually not a bad option, but only if you are nimble. If you have an open mind and can move quickly a fast follower strategy can work. But most organizations are neither nimble nor open. They are mentally closed to the outside world and stuck with assets and systems that were created in the past. Most organizations are built around historical ideas and are constrained by various legacy issues and are concerned with numbers that relate to the last 12 months and worry about what will happen to these numbers over the next 12 weeks.

A much better bet, in many instances, is Scenario Planning. This has its origins in war gaming or battle planning, especially a 6th Century Indian game called Caturanga, meaning four divisions, and Kriegsspiel, a German war game invented in 1812. War gaming is still used by the military today, but also by companies such as Shell, who use narrative scenarios to look at the potential impact of a number of external variables on strategy or long-term capital expenditure.

To illustrate how scenarios work here’s a set of scenarios I did with some friends a few years ago. When you do scenarios you generally start with a focussing question and I like to explain this by asking people to imagine that time travel really exists and to prove it the inventor has just come back from the future to say hello.

If you were allowed to ask this person just one question what would it be? Now I should explain that questions like “when will I die?” or when will the USA soccer team win the World Cup aren’t allowed. The question is supposed to relate to work, although if you were to do a personal set of scenarios then it would be fine.

In this case the question was simply around future customer mindsets. You’ll notice that there’s a vertical and a horizontal axis. These are created by finding two unrelated forces that are both highly impactful and highly uncertain. In this instance there’s one axis built around activism versus passivism  (‘We’ versus ‘Me’ if you prefer) and one built around optimism versus pessimism, which is created by attitudes towards the economy and climate change.

Once you impose one axis against the other four divergent futures are revealed, each of which becomes more distinct and extreme as you move outwards from the middle.
Starting in the bottom right corner we have a scenario called Moreism. The key drivers creating this scenario are optimism and individualism, so we get a world of globalisation, free markets, materialism and economic growth at almost any cost.
This is a world primarily driven by greed.

Moving across to the bottom left, we get a scenario where the drivers are pessimism and individualism. So this is a world where people essentially give up hope and move into a survivalist mindset. It’s a world initially dominated by local community and self-reliance, but as you move outwards it starts to incorporate protectionism and to some extent isolationism – even xenophobia – where hatred is focussed upon anyone that is not considered to be part of the group. In a word, it’s a world driven by fear.

Moving up to the top left we have Enoughism. This is obviously the polar opposite to Moreism. It’s a world where people decide that they’ve got enough and that they’ve had enough. It’s a world where people decide to change how they live in relation to the planet and reinvent many of the institutions, models and structures that have grown up over the past hundred years. It is very sustainable, very ethical and very community driven. It is a post-materialist world where work-life balance features strongly, as do social value, meaning, purpose and happiness. It is to some extent idealistic and certainly altruistic.

Finally, in the top right, we have Smart Planet. This is a world driven by a strong belief in the power of science and technology. A world powered by human imagination and ingenuity. An accelerated world of genetics, robotics, internet and nanotechnology, where smart machines reshape the world. However, there are some unexpected counter-trends. Alongside emotionally aware machines and augmented reality we see a need develop for physical objects and human interactions. It is smart and efficient, but this creates a certain coldness, so people crave heart and soul.

But there’s still a problem here. The point of scenarios such as these is to help people to anticipate change. To foresee, to some extent, a range of alternative futures against which current thinking and strategies can be tested. But whilst it’s possible to track emergent scenarios – even to develop contingency plans for each eventuality – at the end of the day I think you have to commit.

Cast you mind back to the map and some of the trends in the middle. One of the trends was anxiety, which I said was caused by several of the other trends. But it’s also caused by the fact that people no longer have a clear view of what lies ahead.

Doing nothing and waiting for the future to unfold is one option. Making a series of educated guesses – deeply questioning why things are happening and asking what might happen next is a much better idea. But there’s a third option. Leaders are supposed to have a clear vision of what can be achieved and what the future could look like if we take a certain path. Unfortunately, most leaders nowadays don’t do this. They wait to see what the majority of people want and then they say that they agree. This is despite the fact that most people don’t know what they want and soon forget what they’ve said. Similarly, CEOs and politicians will not agree to anything that takes to long or is too difficult to deliver.

But we can all be leaders. We can all drive things forward ourselves. All we have to do – as individuals, countries, corporations, even the entire planet – is to decide upon where it is we want to go and to slowly start moving in that direction. In other words, we need to pick the future we want and start building it. This will be difficult. We will get many things wrong. But if we could at least agree amongst ourselves where we are going we would soon start to re-perceive the present and the future would be a much better place to live.

Scenarios for the Future of Africa

A few months ago I did a talk and developed some rough scenarios for the future of fund-raising for a leadership team at Save the Children. Towards the end of the session, the subject of Africa came up and I had to admit that my knowledge and thinking in this area was rather poor. As a result, I was invited back to run a small scenarios workshop with members of the senior leadership team recently, all of whom had deep experience of either living in or working in Africa. The result was some outline scenarios for what the continent might look like in the year 2030.

I am writing up the output from the workshop over the next few weeks and once done this will be discussed by members of the team. Once we have agreement on the scenario matrix I will put some narrative around each and start thinking about the internal scenario logic.

This is a pro-bono project, so if anyone would like to contribute some Africa (or scenario) expertise please get in touch by posting a comment here. Once they are done the scenarios will be public domain and will be published  – certainly here.

Retail scenarios for 2022

I’m doing something thinking about what lies ahead with some people that run shopping malls in South Africa and I’ve been trawling around for information on ‘retail futures’. Below is an edited version of some thinking done by Forum for the Future looking ahead at what lies in store for shoppers and retail groups in the UK in 2022 (written in late 2007, so one assumes influenced by the UK economic situation at the time).

Scenario 1 – Do it yourself
“Individualistic, optimistic society where technology is held in very high regard. Local government has become stronger. The economy is dynamic and entrepreneurial. Brands are less powerful.The oil price is $40 a barrel and congestion is still a huge problem, but air freight has become unacceptable. The big four supermarkets account for just 55% of the market, compared to 76% now and a quarter of consumer spending is online, up from 3% now.

Multi-storey car parks and old warehouses are converted to “vertical farms’ where consumers live. Consumers measure their energy use and carbon emissions by the minute. Solar chargers are built into clothing to power wireless electronic gadgets. Networks of individuals trade directly with one another. Smart packaging refrigerates food using a tiny in-built fuel cell which charges on the shelf and runs down when the food becomes unsafe to eat. The 2022 high street: Power shifts away from big retailers to individual producers who trade direct with shoppers and are more trusted.
The big UK chains are increasingly trading under local brand names and internet trading enables direct-from producer shopping.”

My comment
If the economy is booming why is the oil price only $40? It would be far higher and this would have knock-on effects. Also, why are the supermarkets and brands weaker? As for vertical farms, smart packaging with built-in fuel cells and solar chargers being built into everything this is all possible but not by 2022 in my view.

Scenario 2 – Do it for me
“The economy is buoyant and confidence high. Shoppers want service and are happy for big business to meet their demands while they enjoy their leisure time. Oil is $80 a barrel, the big four supermarkets have 85% of the food market. Consumer can order made to measure products – soap with a specific scent, muesli made to their own recipe.
One-stop “market villages” emerge, offering branded stores and services – like Boots GP surgeries and shampoo-branded hair salons. Biogas patio heaters turn household waste into outdoor warmth. Supermarkets become “diet managers”, using information they have on household income, health, age, preferences to deliver the right foods and daily menus. They know exactly what is in your fridge and can send replacements when necessary.

The big retailers have become more powerful, but branded agricultural groups also sell direct. Store groups have become bigger and merged with farms and food producers to create a “corporate rural society”. Marketing focuses on building trust in brands rather than pushing products.”

My comment
This scenario seems quite reasonable and certainly possible by 2022.

Scenario 3 – Going greener
“The economy is subdued and uncertain and fears about climate change has increased. Consumers are wary of corporations and government. The debt crisis persists and baby-boomer pensioners are living on low incomes. Consumers are less willing to pay for luxury or convenience.Oil is $120 a barrel and the big four supermarket chains have captured 65% of the market. New products and services include community food clubs, sourcing from allotments, market gardens and local farms. Local councils run campaigns similar to WW2’s “Dig for Victory”. Consumers own shares in local farms; peer-to-peer mortgage lending; Google maps allow shoppers to buy food from the most local source.

On the 2022 high streets, local produce is viewed as best and UK agriculture is booming. The high streets are struggling as goods exchanges are set up, real and online, for swapping products. Mass marketing is almost extinct.Advertising has gone local and word of mouth through social network websites.”

My Comment.
Again quite possible and interesting to note that this was written in 2007. Feels a bit like now in the UK on some levels. Not sure why mass-marketing would be extinct though (OK, the trend is real enough and I get why, but I don’t think it will happen to the extent that some people imagine).

Scenario 4 – Harder times
“Consumer confidence is low and people look to government and big business for security and solutions. Business focuses on efficiency and low-cost options. Environmental behaviour has been changed by sweeping legislation. The oil price is $140 a barrel, road use is regulated by pricing. Now the big four supermarket chains account for 90% of food spending.Among new products and services that retailers provide is a cradle-to-grave service, offering everything from food to energy, water supplies, pensions, healthcare, holidays, education and funerals.

All domestic equipment is leased and replaced regularly by retail groups. Prescribed medicines are embedded in food and clothing. Benefits claimants pick up cash in stores and get discounts on their shopping. Tesco villages – affordable, quality eco-friendly homes and communities with all family needs on their doorstep. On the 2022 high street small organisations find it difficult to survive and companies are vertically integrated. Small high streets are doomed. Big retailers run showrooms, where shoppers only browse. All purchasing is through the internet. The big retailers may also run compulsory loyalty schemes, but are heavily regulated.”

My comment
All quite sensible apart from the compulsory loyalty schemes”. Good luck with that.

Sources:

‘The future of shopping: multi-storey market gardens and talking fridges’ by J. Finch (The Guardian, 8 September 2007 ).

Retail Futures: Scenarios for the future of UK retail and sustainable development (September 2007), Forum for the Future (UK) www.forumforthefuture.org
http://www.forumforthefuture.org/projects/retail-futures-2022

From the internet to wine and ideas

I was struggling with The Future of the Internet last night (it’s a book) so I returned to Liquid Memory: Why Wine Matters by Jonathan Nossiter. The start of this is tedious, but once he gets going it’s great. I especially like the thought that Robert Parker (The American wine critic) has replaced one kind of tyranny with another in Bordeaux. What matters now is sweet, alcoholic, overly ripe and generally infantile wines.

Anyway, point of this is he has a nice line in the book, which relates to innovation and scenario planning (keep with me on this it’s worth it). He says that: “No idea exists until it is verbalized. If an idea is badly verbalized it continues not to exist.”

That’s why how people describe new products, services or scenarios is so vitally important. Indeed this is why the naming of a scenario is so critical.

Scenarios for the future of pensions in the UK

Here’s the pensions scenario set. It was broadly agreed that the state will move away from pensions provision and so will employers – which leaves things firmly at the feet of individuals, most of whom seem to ignore the issue until it’s too late. Delayed gratification is obviously saving and instant gratification is obviously spending. Lots wrong with this but it did create an interesting conversation. Takeaways? Key one is the importance of seeing the difference between a driver of change and a consequence. Another takeaway is the critical role of assumptions.

What assumptions have been made here? One assumption could be that societal ageing and a declining birthrate are fixed trends. What if they aren’t? What if people start dying really young again due to diet/lack of exercise or people suddenly decide to have lots of children again (to care for them in their old age)?

Another assumption might be that people are saving right now but not in ways that pensions experts recognise as saving.

Scenarios for the future of NGOs

Yesterday I was involved in a couple of sessions creating some scenario sets. These are usually part of a process that takes several months, but with each of these it was a bit faster. One scenario set was done in 20-minutes, the other in 90-minutes.

The first set (above) was done for Save the Children (part of their Leadership Development Programme) and is basically looking at contextual environments for NGOs in the year 2020. This needs lots more work (for example, stable/unstable context doesn’t really work. Why is context stable/unstable? What are the deeper drivers?). Similarly, why (and how) are people active or passive? Nevertheless, the process did start to flesh out some issues.

One thing that came up again is Africa. I had to admit that I don’t know enough about Africa to make any comments, but that it would be very interesting to create a set of scenarios for Africa (in 2030 say). This has come up once before in a slightly different context, where someone made the good point that most of the scenario documents one sees tend to be about (or from) the US or Europe (sometimes Australia). I’m aware of some very famous scenarios for South Africa and also some for Japan, Singapore and the Middle East, but I’ve never seen anything from (or about) China (apart from a GBN set), Russia, Brazil, India, Mexico, Turkey etc. I’m sure they exist…

The second set (which I’ll blog about tomorrow) was for a meeting organised by Pitman Trustees to look at the future of personal financial responsibility (pensions to you and I).