Monthly Archives: February 2009

Where Do You Think?

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Here’s a great example of the power of small ideas/customer service. I was in the Asiana lounge in Icheon (Seoul) airport the other day and picked up a copy of the Financial Times. Not only were the pages stapled together (to stop the pages falling out) but they had placed small bits of tape over the staples to prevent scratches. Imagine stopping to think about these kinds of detail? I ‘m tempted to say “only in Asia!” but maybe that’s a generalisation. A saw something similar in the JAL lounge in Narita airport once too.

On the subject of quality thinking please keep your suggestions coming in about “where and when you do your best thinking?” I suspect there are differences by age, sex and profession so a little detail on these areas really helps too.

Future Files (Korean Edition)

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I’ve seen the future…and it works.

I’m in South Korea for 36-hours talking with Samsung and the Chosunilbo Daily. I’ve seen TV screens that are not much thicker than a few sheets of paper and there are giant screens everywhere. And I mean everywhere.

I think that William Gibson could have been thinking of Seoul when he famously said: “The Future is already here, it’s just unevenly distributed.”

My head it all over the place. I’m writing something set 40 years into the future, but I’m also thinking about what I need to do next week. Some plum wine over lunch and the two worlds are starting to merge…

BTW, please keep your thoughts on where and when you do your best thinking coming in (See previous post). The comments are really useful.

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My New Book (Help Please!)

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I’m 40,000 words into writing a new book and I need some help. The book is about ideas and I have a simple question to ask. The question is: Where and when do you do your best thinking? I’m after is a sentence, although if you’d like to go totally mad and write more (or send photographs) I’d be more than happy. BTW, it would really help if you give an indication of whether you are male/female, what you do for a living and how old you are (very roughly).

Of course, you are probably wondering where and when I do my best thinking? The answer is looking out of windows, especially on long-haul flights…

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