Got a great letter from Hallmark Consumer Care the other day in response to an idea I sent them a while back. I quote.
“Thank you for contacting Hallmark.
Although we are honored that you would think of Hallmark, we do not accept submissions of creative suggestions, ideas, notes, drawings or concepts or other information (Collectively, the “information”.) If you send us the information despite our request that you do not do so, the information shall be deemed, and shall remain, the property of Hallmark.”
Well so much for open innovation and customer co-creation then: